Where we ship
Fetch & Fern currently ships to addresses within the United States only, including all 50 states and Washington, D.C. We don't yet ship to U.S. territories (Puerto Rico, Guam, USVI) or any international addresses — we're working on it.
Shipping rate
| Option | Delivery time | Cost |
|---|---|---|
| Standard | 2–4 business days | $6.95 — free on orders $75+ |
One straightforward rate. Spend $75 or more and shipping is on us.
Processing time
Orders placed by 1:00 PM ET on a business day usually ship the same day. Orders placed later or on weekends/holidays ship the next business day. You'll receive a tracking link by email the moment your order leaves our warehouse.
Tracking your order
Every order includes a tracking number sent to the email you used at checkout. If you don't see it in your inbox within 2 business days of ordering, please check your spam folder, then reach out to us.
Delays & carrier issues
Once a package is with the carrier, delivery times are out of our hands — but if something goes wrong (lost in transit, marked delivered but missing), email support@fetchfern.com within 7 days of the expected delivery date and we'll work with the carrier to make it right.
Wrong address?
If you spot a mistake right after ordering, email us immediately. We can update the address before the order ships. Once an order is in transit we can't change the destination, but we'll help you intercept it with the carrier where possible.
Contact
Shipping questions go to support@fetchfern.com.